training resources to help children, teens and parents succeed
 
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Customer Policy
Policy:

Prices are in US dollars and subject to change. Videotapes are VHS format, encoded with copy protection.

Sales Tax:

If you are ordering from a state that charges sales tax for items shipped to your state, sales tax will be added to your invoice. If you are exempt from your state sales tax, please provide documentation.

Shipping:

U.S. Free Ground Shipping: For orders $99 or more, we ship in the contiguous U.S. via FedEx ground free of charge. For other U.S. locations, please see below.

U.S. Regular Shipping: For a flat fee of $16.50 per order we ship most orders in the contiguous US via FedEx ground. Alaska and Hawaii orders require air service; see expedited shipping below.

U.S. Expedited Shipping: We offer 3-Day, 2-Day, and Next Day Air service to most US addresses. Expedited shipping will be charged actual freight plus a $7 handling fee. Please call for detailed price quote.

International Services: We can ship most items worldwide. Delivery charges vary. Duties and taxes are the responsibility of the buyer. Please contact us for shipping fees and estimated delivery times.

Returns:

Products in their original condition may be exchanged, credited or refunded if returned within 30 days of receipt.
Exception: Opened games are NOT returnable.
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